IF conversation received after hours
THEN send message "We'll return at 9am" 
AND add label #after-hours

"After Hours Support"

IF all conditions are true:
├─ Current time: Between 6:00 PM and 9:00 AM
├─ Day of week: Any
└─ Inbox: WhatsApp Support

THEN execute:
├─ Send message: "Hello! We're after hours..."
├─ Add label: #after-hours
└─ Assign to: Nobody (stays in queue)

├─ Time: 6:00 PM - 9:00 AM OR
├─ Day: Saturday, Sunday
└─ Conversation status: Open

├─ Send: "Hello! We'll return during business hours 
│        (Mon-Fri 9am-6pm). Leave your message!"
├─ Label: #after-hours
└─ Status: Pending

├─ Contact has label: #vip OR
└─ Contact.plan: Enterprise

├─ Priority: Urgent
├─ Label: #high-priority
├─ Assign: Top 3 agents (round robin)
└─ Notify: manager@company.com

├─ Message contains: "buy" OR "price" OR "quote"
└─ Status: Unassigned

├─ Label: #sales
├─ Assign to: Sales Team
└─ Send: "I'll connect you with our sales team!"